NHS staff are being issued with £70 parking charge notices (PCNs) for parking at a medical centre during their shifts. The problems began months ago when a newly built Aldi employed an enforcement company, Parkingeye, to manage its car park next door to the Purbeck health centre in Milton Keynes. The automatic number plate recognition (ANPR) camera at the entrance to Aldi has been set up with an unnecessarily wide range so that it photographs vehicles turning into the adjacent NHS site. The Aldi store manager and Parkingeye have been made aware of this and ensure the tickets are cancelled when contested, but not everyone will know to appeal and some staff have been sent several PCNs. Aldi blames Parkingeye and Parkingeye customer service is unable to arrange repositioning of the camera.
KH Chertsey, Surrey
The Aldi opened in December, so Parkingeye has had five months to sort its cameras out. Initially, Aldi told me that staff at the health centre, which includes a dentist, two specialist clinics and a GP surgery, should log their vehicle registration numbers at the Aldi store to prevent future PCNs. When I pointed out that it was unreasonable for drivers to have to register with a unconnected third party for permission to park in their own car park, it confirmed that the ANPR camera had now been adjusted so that only vehicles entering the Aldi premises would be captured. Parkingeye was contacted for a comment.
