NHS Forth Valley has apologised over three separate cases raised with the Public Services Ombudsman, including one involving a cancer patient and another involving the treatment of a patient with Alzheimer’s.
The first case lodged with the Scottish Public Services Ombudsman (SPSO) saw a complainer (C) refer to the care and treatment provided to their late parent (A).
Following a diagnosis of bladder cancer, NHS Forth Valley identified that A would require heart surgery before they would be fit enough for bladder surgery. They referred A to another health board to provide that surgery - but this took a number of months to arrange and carry out.
