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The Independent UK
The Independent UK
National
Rebecca Thomas

NHS announces zero-tolerance approach for staff suspected of snooping on patient records

  • NHS England chief executive Sir Jim Mackey has instructed hospital trusts to adopt a zero-tolerance approach towards healthcare staff who unlawfully access confidential patient records.
  • Under the new measures, staff suspected of improperly viewing medical files will face immediate suspension and have their access to NHS electronic systems revoked while investigations occur.
  • Registered healthcare professionals, including doctors and nurses, who are found guilty of breaching patient privacy will be referred to regulators and face severe consequences, including being struck off.
  • The strict crackdown follows several high-profile snooping incidents involving the victims of the Southport and Nottingham attacks, Oliver McGowan , and attempts to obtain the Princess of Wales 's medical records.
  • Sir Jim warned that unauthorised access severely undermines public trust in the health service, cautioning potential offenders that they risk ruining their careers and acquiring criminal records.

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