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International Business Times UK
International Business Times UK
Health
Vinay Patel

NHS AI Now Listens to Doctor-Patient Conversations – But You Can Refuse to Take Part

A major NHS rollout of "Heidi" AI voice transcription software across 15 West Midlands trusts is dramatically cutting waiting times (Credit: / Gemini AI-Generated)

An advanced speech-to-text tool is being rolled out across several NHS facilities to ease administrative pressure and speed up consultations. Hospitals across the West Midlands have introduced the new system to help clinicians spend more time with patients and less time looking at computer screens.

By automatically handling documentation, the technology is expected to reduce the large backlogs slowing patient care, while allowing doctors to focus more on diagnosis, treatment and meaningful conversations during appointments.

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