NHS admin issues putting patients off seeking care, research finds

The survey found nearly a quarter of patients did not know who to contact while waiting for care (PA) - (PA Wire)

Patients who encounter administrative problems in the NHS, such as having to chase test results or not being updated about waiting times for treatment, are less likely to seek care in the future, according to research.

It comes as a survey found one in five people who used the health service in the last year received a letter for an appointment after the date it was supposed to take place.