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The Independent UK
The Independent UK
Alan Jones

NHS 999 staff quitting and suffering burnout over ‘pressure’ of calls – research

Ambulances outside the Accident and Emergency Department of the Royal Liverpool University Hospital (Peter Byrne/PA) - (PA Archive)

NHS 999 staff are quitting and suffering burnout caused by the “relentless pressure” of calls, according to new research.

Figures obtained by Unison from ambulance services showed high turnover rates among call handlers, which staff say are often over a lack of support and the non-stop, often distressing, calls that force many to take sick leave.

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