Urgent medical and health advice is now available across Wales 24 hours a day seven days a week following the national rollout of the 111 helpline. The service, which is run by the Welsh Ambulance Service and can be accessed online at 111.wales.nhs.uk or by calling 111, gives people up-to-date guidance on which NHS service is right for them.
The NHS 111 Wales website includes more than 65 symptom checkers and information about local services and is intended to be everyone's first port of call before making a phone call. But if a health concern is urgent call handlers on the 111 helpline can also help direct people to the most suitable care to meet their needs.
The service has now been rolled out to all seven health board areas in Wales, including Cardiff and Vale University Health Board which came online last month. Here's everything you need to know about the service and when it should be used.
