After footage showing a teenager being dragged by the arms from a metro began circulating online, Nexus - which runs the metro system - has defended the actions of its security staff.
The incident took place at South Gosforth station. The video available shows security staff being asked by the individual - a young Black man - to produce ID before he tells them they are causing him to bang his head.
He can then be heard saying: "What are you doing this for? I'm literally being dragged off the train. Can somebody record this?" He is then seen outside of the train, where the altercation continued. He took issue with being touched by the staff further, and then sat down to avoid this."
