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The Guardian - UK
The Guardian - UK
Business
Jasper Jolly

Next apologises to staff after IT problems cause months of underpaying

Garments on coat hangers are pictured at a Next store in London
Next has been working for months to stem issues caused by a decision to outsource its payroll functions to the US technology company Oracle. Photograph: May James/Reuters

The retailer Next has apologised to staff for months of salary underpayment caused by the botched implementation of a new computer system.

The FTSE 100 company has been working for months to stem issues caused by a decision to outsource its payroll functions to the US technology company Oracle. The first problems emerged in February and have affected workers paid weekly and those paid monthly.

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