A fed-up customer and a well-known North East home improvements company are locked in a fight about a £2000 cheque and whether it should be paid back.
Customer Paul Stafford says Pennine Home Improvements gave him the cheque as a promise that the outstanding work on his windows and doors would be completed within 10 days - but bosses at the Benton-based company say the cheque was given as a bond that the work would be carried out with no timescale attached. And now they have said they will start debt collection proceedings to recover the debt - which Mr Stafford is adamant he doesn't owe.
The row started after Mr Stafford and his wife Susie complained to Pennine about several issues after they paid Pennine £24,000 to replace the windows and doors in their 200-year-old cottage in Carrshield, near Hexham.
