A Newcastle couple have told of their frustration after they claim they have been forced to live without a fully functioning kitchen since February. Barry and Jane Sanderson, of Walker, said the hold-up had turned their dream kitchen into a nightmare and they they are now so fed up that they say that they have several times asked DIY giant Wickes to rip out the new kitchen, but claim that they have refused.
Barry, 64, said they also felt they had been misled by Wickes, North Shields over the finance they had agreed to take, as, he claims, they were told that the finance company, Barclays, would not pay Wickes for the kitchen until it was installed to their satisfaction. Yet he says that payment was transferred when he and Jane were living without an oven or microwave, which he does not consider to be a working kitchen.
"It's way beyond snagging - yet Wickes have also advised me that because I have a sink and a hob installed that no compensation will be given as this is deemed as a working kitchen," said Barry, who works for the DWP.
