A 59-storey skyscraper in the financial district of Manhattan, previously a sought-after residential building that boasted luxury amenities and some rent-stablised units, has become anything but a desired place to call home, as more than a dozen residents complained to the New York Times that the building’s malfunctioning elevators have made it more of a “high-rise hell”.
Since late fall, New York City tenants living in the 750 apartment units at 20 Exchange Place have been caught up in an engineering and electrical maelstrom that has led to near daily elevator outages, sometimes lasting for hours, and making it near impossible for residents with mobility issues to easily access above the 15th floor.
