New York lawmakers have passed a bill targeting the use of warehouse productivity quotas in the state, a move aiming to curtail metrics employed by Amazon that has come under more scrutiny in the past few years.
Labor and safety advocates have long criticized the e-commerce giant's use of productivity quotas that log how workers pack and stow packages. If workers are inactive for a set period of time, the company’s “time off task” tool can ding them for taking too many breaks, which critics have blamed for the company’s injury rates.
