A new ResumeBuilder survey asked more than 1,300 business leaders and managers about their perceptions of workers.
The study was recently completed and focused on managers or others involved in hiring employees. What it found may not sit well with one particular group and suggests one of the biggest generational conflicts since Archie met Meathead on All in the Family.
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Of those surveyed, 74% said they have found GenZ more difficult to work with than other generations. GenZ members are generally deemed to be those born in 1997 and later.
Of the 1,000 managers who have experienced difficulties with younger workers, 20% have fired a GenZ employee during their first week, and 27% within their first month.
Sixty-five percent of the managers said it was difficult to work with GenZ members all, most, or a lot of the time. Only 4% found that GenZ members were "almost never" difficult to work with.
The managers listed a variety of reasons they don’t love working with twenty-somethings, ranging from poor communication skills to showing a lack of effort.
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ResumeBuilder’s chief career advisor, Stacie Haller, thinks the pandemic is to blame, saying that remote education and the digital world precipitated by Covid-19 has affected GenZ’s foundation for success in entry-level positions, compared to older generations.
“We know that with remote work and education, communication skills do not develop as well and people tend to work more independently,” Haller said. “Hiring managers need to be cognizant of this when interviewing GenZers for positions. This generation may need more training when it comes to professional skills.”
Adam Garfield, a marketing director at HairBro, found that, while GenZ is proficient in digital communication, they seem to lack the communication skills necessary for face-to-face conversations.
This sentiment was mirrored by Jennifer Stapleton, a manager at Social Rise, who suggested that GenZers work to develop communication skills that go beyond the Slack channel and into in-person and over-the-phone conversations.
Stapleton also suggested that the younger generation be more open to feedback, saying that “it’s essential to recognize that there is always more to learn."
