Tesco has confirmed that self-service checkouts are to be put in place at its Bradley Stoke Extra store, but has said the new automated system will not be replacing its staff. The bagging area in the new trolley accessible self-service checkout will be three times as long as those in standard self-service checkouts, allowing for up to six bags to be packed at once.
The chain says the change comes at a time when it rarely requires all of its attended checkouts (those manned by Tesco staff) to be open at any one time, due to lack of customer demand. And, the retail giant says that the new checkouts will mean that customers will have even more options to choose from.
A shopper reached out to Bristol Live raising concerns about the potential impact on staff and customers. However, a Tesco spokesperson said: "We are proud to offer customers choice when it comes to checkouts, and after successful trials we are introducing new trolley accessible self-service checkouts at our Bradley Stoke Extra store, which have more room and are easier to use for larger shops.
