New Rugby Australia chairman Dan Herbert is promising to listen to the people after taking a thinly-veiled parting shot at his maverick predecessor, Hamish McLennan.
Suggesting McLennan had reigned somewhat as a dictator, Herbert says fans and stakeholders must not be ignored as the governing body strives to pick up the pieces after the Wallabies' disastrous World Cup campaign and more than a decade of a "broken system".
