A former Dallas IT worker fired after deleting millions of police files last year while trying to move them from online storage didn’t have enough training to do the job properly, according to an independent investigation of the incident.
Despite his job primarily being focused on working with Commvault, the software company the city contracts with for cloud storage management, the former city technician only received training on the software twice since 2018, said a report analyzing the incident released this week to city officials by law firm Kirkland & Ellis.
The technician, who isn’t named in the report, told investigators with the firm that he deleted the achieve files without verifying if copies of the data existed elsewhere and “did not fully understand the implications of his actions.” The report said there’s no apparent evidence the technician deleting the files did so maliciously or was criminally motivated, but rather it was due to his “flawed” yet “sincerely-held understanding” of how the software worked.
