A care home where elderly residents were locked in their rooms and ‘forgotten' has been ordered to improve by a watchdog. Marland Court, in Rochdale, was inspected by the Care Quality Commission (CQC) after concerns were raised over staffing issues, the condition of the home and the quality of care being provided.
Based in Marland Old Road, the home is set up to provide residential care for up to 24 older people, including those living with dementia. But officials rated it as ‘requires improvement’ across all areas - including safety, responsiveness and effectiveness - following a two day inspection in September.
The home says it only came fully under new management on the first day of the inspection and is ‘very keen to improve and maintain the standard of the home in order to create an excellent living place for the residents’. A new CQC report makes clear the challenge Elizabeth House (Oldham) Ltd now faces in order to turn things around - noting shortfalls in the management of medicines, planning people’s care and record keeping.
READ MORE : Elderly residents had medicines ‘mixed up’ and were left waiting for help at care home
