The new managing director of Manchester Airport has admitted that they are working to address the current issues but are "not there yet".
Chris Woodroofe took over as managing director less than two weeks ago after Karen Smart quit in April, following a backlash over long passenger queues, staff shortages and calls from city leaders for management to 'get a grip' of the crisis.
In recent weeks, problems have continued, with passengers still being asked to arrive three hours before their flight and reports of huge security lines. Other horror stories include missing baggage, police rescues after flights failed to take off and thousands of passenger trips cancelled by text message.
