Thailand’s cabinet has approved a draft Lemon Law aimed at strengthening consumer protection by making sellers more accountable for defective goods, allowing buyers to seek repairs, replacements or compensation more easily when products fail within a specified period.
The new legislation shifts the burden of proof from consumers to sellers. Under the proposed law, if a product becomes defective within the legal warranty period, it will be presumed that the defect existed at the time of delivery unless the seller can prove otherwise.
Known formally as the Draft Act on Liability for Defective Goods, the Lemon Law marks a major change in consumer rights. Previously, consumers were largely responsible for proving that a product was faulty. Under the new framework, sellers must take responsibility for inspecting and addressing defects covered by the law.