A New Jersey woman’s TikTok about a frustrating Chipotle pickup experience has gone viral after she said employees told her someone else had taken her order. The woman, who goes by Alana on TikTok, posted a video that has reached 850,900 views. She described a visit to a Chipotle restaurant after placing an order through the app. In the caption, she wrote, “I actually just wanted chipotle @Chipotle.” The post tags the official Chipotle account.
On-screen text in the video reads, “Ordered chipotle online and get here they say they gave away our order and had no more chicken to make our bowls said to call corporate Chipotle for refund.”