Home-grown logistics major DTDC Express has recently launched its new DTDC Bharat One Hub in Rathiwas, Haryana, to strengthen its shipment movement across North India and reduce bottlenecks in its network. According to DTDC, the facility can accelerate shipment movement by up to four hours and enable one-day early turnaround time (TAT) on co-loaded shipments. In an interaction with The Economic Times Digital, Abhishek Chakraborty, CEO of DTDC Express, outlined the company’s latest investment in network infrastructure, the new hub’s role in reducing dependence on Delhi-NCR, and its rapid-commerce strategy to deepen engagement with India’s micro, small, and medium enterprises (MSMEs). Edited excerpts:
ET: How significant is the Bharat One Hub investment?
Abhishek Chakraborty (AC): The Bharat One Hub is an investment in the future growth of our network. Located strategically at Rathiwas, the facility spans around 1.5 lakh sq. ft and has a peak processing capacity of 2,500 tonnes per day. The facility brings together advanced sorter systems, a multi-conveyor belt setup, hydraulic dock infrastructure, and digitally enabled operations. This allows us to consolidate freight more efficiently, improve dock utilisation, reduce manual intervention, and accelerate the movement of shipments through the network.
North India is a critical consumption and business corridor, with Delhi-NCR serving as a major gateway for movement across multiple markets. As shipment volumes grow, particularly from e-commerce, D2C, and organised retail, the ability to process and move freight quickly becomes increasingly important. This hub gives us additional capacity while also improving the flow of shipments across these corridors. It allows us to reduce bottlenecks, improve turnaround times, and create greater consistency in downstream movement.
