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Chicago Sun-Times
Chicago Sun-Times
Comment
Letters to the Editor

New federal funding gives CTA chance to make much-needed accessibility improvements

The State and Lake elevated CTA station. | Brian Rich/Sun-Times

The customer service call button was pressed on the CTA Blue Line headed toward Forest Park. “I need the gap filler at the next stop,” the gentleman says into the speaker. Silence followed.

A minute passes, and he presses the button again. “I need the gap filler at the next stop,” he repeats. He’s sitting in a wheelchair, and I mentally piece together that he’s asking for something he needs to get off the train. The customer service speaker muffles a sound in return, but it’s inaudible.

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