Cifas is urging everyone with a monthly mobile phone contract to be extra vigilant following a rise in the number of reports of criminals contacting users offering them money off their bill. But the calls are fake and designed to trick people into handing over personal and financial information.
The UK’s leading fraud prevention service understands that fraudsters have been contacting individuals claiming to be from their phone provider, advising them that they are eligible for a discount on their phone bill to help with the cost of living crisis. Victims are then asked a number of questions designed to obtain their personal information which can then be used for fraud.
Cifas is reminding mobile customers to only give your information to services you have consented to and are expecting to be contacted by. If you are unsure if a call is legitimate, then don’t be afraid to hang up and contact your service provider using details provided on any correspondence you have from them.
