The UK Government recently published updated details on how it plans to deliver the £400 energy bill discount to an estimated 29 million households across the country from this October. Included in the new guidance is crucial information for those using a prepayment meter, both smart and traditional.
Every household with a domestic electricity account will automatically qualify for the £400 non-repayable grant which will see a discount of £66 applied to their energy bills in October and November, rising to £67 each month from December through to March 2023. The discount will be provided on a monthly basis regardless of whether consumers pay monthly, quarterly or have an associated payment card.
Smart prepayment meter customers will see the discount credited directly to their smart prepayment meters in the first week of each month. However, traditional prepayment meter customers will be provided with redeemable vouchers or Special Action Messages (SAMs) in the first week of each month, issued via SMS text, email or post - customers will need to take action to redeem these at their usual top-up point.
