When Chris Wright is asked about the efficiency gains he hopes to extract from artificial intelligence, the chief information officer at food giant Nestlé is quick to discourage an extensive focus on bottom-line savings.
“One of the big learnings we’ve had is don’t focus too much just on the efficiency” says Wright. “We’re finding in the way we track our business cases that the biggest value is in buying better, or reducing energy in a factory, not only being more humanly efficient.”
