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Fortune
Fortune
Paige Hagy

Neiman Marcus CEO says a key to his success is a habit Gen Z has forgotten

(Credit: Neiman Marcus)

To the youngest cohort of the workforce, a thank-you note may seem as antiquated as phone books and landlines, but the CEO of Neiman Marcus swears by them. 

Geoffroy van Raemdonck, chief executive of the $5 billion-a-year luxury retailer, says he sends thank-you notes every single day. Other experts agree—sending a quick thank-you after a job interview could be the difference between being hired or not. At the very least, it’s a simple way to personally show one’s gratitude in an era of technology and increasing automation.

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