Almost half of all adults (42%) in the UK have admitted they don’t know about the 105 emergency helpline number that is available for people to call in the event of a power cut. That was the surprise finding of research commissioned by electricity network operator, SP Energy Networks.
If power does go off unexpectedly, the first thing to do is to check if your neighbours still have electricity. If their power is also off, you should call 105 to report the outage and to receive updates about the situation in your local area.
The 105 number is a free service for people in England, Scotland and Wales and it doesn’t matter who you buy your electricity from, anyone can call 105 – but lots of people still don’t know it exists. The survey, commissioned by SP Energy Networks, also revealed that over a third of adults (39%) in the UK admit their first call would be to call their mum and dad before 105 if bad weather did lead to a power cut. One in five of those surveyed (20.4%) also said they would sit in the dark until the lights came back on and hope for someone else to solve the problem.
