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Tom’s Guide
Tom’s Guide
Technology
Amanda Caswell

Nearly 2 in 5 workers use unauthorized AI tools at work — here’s why companies are concerned

Workplace.

Employees everywhere are quietly using AI at work. And while a recent study shows that more than half of U.S. companies encourage it, a new report highlighted by the Japanese tech publication TechTarget Japan warns that “Shadow AI” is becoming one of the fastest-growing problems inside modern workplaces. The issue is, employees aren't using official company-approved AI or even AI-proofed workflows.

The term "Shadow AI" might sound familiar because it mirrors the old “Shadow IT” era when employees quietly downloaded unauthorized apps and cloud software to get work done faster. Except with AI, the stakes are much higher.

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