A non-profit national disability insurance provider pursued a “single-minded” financial growth strategy at the expense of the safety of its clients, dished out “inappropriate” bonuses to staff and spent “large sums” on alcohol, the disability royal commission has found.
In a new report released on Tuesday, the commission also criticised the federal disability watchdog – which regulates national disability insurance scheme (NDIS) providers – for its handling of complaints centred on the NDIS provider Afford.