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The Independent UK
The Independent UK
Business
Alex Daniel

NatWest reveals the impact of AI on its bank and workforce

NatWest AI Paul Thwaite Nunn Lloyds
NatWest is utilising AI across its business - (PA Wire)

NatWest chief executive has dismissed a direct link between AI and job losses, saying the technology can boost productivity.

Paul Thwaite told MPs on Tuesday that artificial intelligence can "improve the productivity of the economy" and that NatWest is utilising AI across its operations. He stated that he sees no "direct link" between AI and job cuts at the bank.

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