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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Nationwide froze my account at Christmas over a £65 credit

Nationwide Money
No access to cash after Nationwide froze an account over £65 payment.
No access to cash after Nationwide froze an account over £65 payment. Photograph: Graham Turner/The Guardian

Can you please help? I am desperate. At the end of November, Nationwide froze my bank account, seemingly after a £65 credit gave its fraud team “cause for concern”.

I was asked whether I was expecting a credit of such a sum and replied immediately that I wasn’t. I have no idea what has caused this.

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