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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Nationwide blocked my disabled brother’s vital trust account

Nationwide
A Nationwide leaflet with the heading 'Easy ways to manage your money'
Nationwide made life far from easy for one customer whose account was suddenly blocked. Photograph: blaze/Alamy

My brother and I are trustees for a Nationwide trust account left by our late mother 14 years ago to support our disabled brother.

Nationwide recently wrote to say it intended to close this account and required the original trust document and the HMRC registration.

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