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The Guardian - UK
The Guardian - UK
National
Michael Segalov

‘Naked-person-on-bus is surprisingly common’: meet the cool-headed controllers who really run the country

Laura Davis Will Cook Electricity London
Transport for London’s Katie Willis standing on a paved area in the middle of a London road, traffic lights behind her, two red buses heading away from her one side and a London taxi coming towards her with its lights on
‘So few people think about us – if they do, something has probably gone wrong’: Transport for London’s Katie Willis. Photograph: Dan Burn-Forti/The Observer

‘Just Stop Oil might have superglued themselves to the road’

Katie Willis, 40, control centre duty manager, TfL, London

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