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Windows Central
Windows Central
Technology
Mauro Huculak

My Windows 11 backup broke after KB5083769 — Microsoft says this simple fix might save your files

Windows Event Viewer on a blue desktop background, showing a list of "Code Integrity" errors highlighted in red, indicating driver blocked.

On Windows 11, the security update KB5083769 introduces a new behavior using the psmounterex.sys driver that causes third-party backup solutions to fail, and Microsoft recommends updating your backup software since this isn't a bug with the operating system.

On April 14, 2026, the software giant made available the "2026-04 Security Update (KB5083769) (Build 26200.8246)" for Windows 11 with new features, improvements, and security fixes. However, Microsoft also introduced a change that adds known "vulnerable kernel drivers" to the driver blocklist to improve system security.

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