Rachel Dickinson's mum was the matriarch of the family. She always put others first and even when she was going through chemotherapy after a diagnosis of breast cancer, she was still there each Thursday to pick up her granddaughters from school.
So when her mum, Anne Cragg, became unwell again amid the pandemic in 2021 and started to complain of horrific stomach pain, they knew something was very wrong.
GP practices across the country were forced to limit face-to-face appointments and despite Anne's deteriorating condition, it took months before she was seen by a doctor.