Nicole Ratcliffe glanced over at the clock through the cracks between her eyelids. It was 2am and her baby had been screaming for hours.
The new mum had tried everything to stop her daughter’s piercing cries – even ringing 111, afraid she was unwell. Exhausted, she placed the new-born down, returned to her room and completely broke down.
“She just wouldn’t go to sleep,” Nicole said. “I was feeding her, rocking her and singing to her; she was screaming for two hours.