A woman has told how her husband died in agony on their kitchen floor after waiting one hour and 43 minutes for an ambulance.
Emma Mogg rang 999 as Garry, 63, complained he was feeling unwell after waking up early one more morning last July at their home in Bath, Somerset.
“I first rang at 5:07am and said he was getting chest pains,” she said. “All I really remember is the call handler saying, ‘I am organising help’, which you take at face value that an ambulance is on its way.”