I had a problem. I have loved my SteelSeries Arctis Nova 7P gaming headset for over a year now, but I have the white model, and that means that the fabric ear cushions are tough to keep clean. I guess oils and sweat from my hair are things I've never had to consider before, but the ear cushions on my gaming headset were starting to get a little gross, and it was time for a replacement.
Third-party replacements at Amazon didn't look great, so I decided to reach out to SteelSeries to see if they'd be up for sending me some of their official ear cushion replacements. I didn't actually realise they existed, since most gaming headset brands don't offer this kind of futureproofing. The folks at SteelSeries agreed, but they also wanted to send over some other accessories for my headset, and asked a question I wasn't prepared for: "Which color would you like?"
