A music fan says she had one of the "most heartbreaking times" after she was refused re-entry into the AO Arena to see one of her favourite musicians after experiencing a panic attack.
Chloe Kent, 33, made the journey from her home in Norfolk with her husband to see Post Malone perform on Tuesday, May 16. After initially passing through security and having her tickets checked, she says she suffered a panic attack prior to the show and needed to leave the arena for around 45 minutes.
Chloe claims she was assured by a member of staff on the door that she would be able to re-enter the building, but after passing through security once again, she says she was stopped by staff near the foyer and was denied entry. The content creator from Kent, who spent over £400 on VIP tickets, and travelled four hours from Norfolk to see Post Malone, says she missed the entire show as a result.