MUMBAI: Borivli resident Chetna Mehta, who lost her husband to Covid-19 during the first wave, was relieved to see an update in January stating the ex gratia of Rs 50,000 was "credited" to her bank account. Having lost the main breadwinner, this amount meant a lot to the family. Almost a month since they saw the update on the portal developed for disbursal, the money is yet to reflect in her bank account.
Scores of people who applied for the ex gratia received updates saying the money had been transferred, but the sum did not reach their bank account. On Thursday, Chetna was among several applicants who had come to the BMC ward office in Parel to enquire what the discrepancy meant.