A mum's holiday turned into a 'nightmare' when she stormed out of a Lanzarote villa - as she claims her thermometer showed the heated pool was six degrees cooler than promised.
Gulnara Adomene had been counting down the days until her holiday to beachfront villa Casa Dak at Playa Blanca, Lanzarote, with her friend Luda and both their children. The 40-year-old had spent months planning the seven-day trip from April 11 to 18, but claims she was disappointed by not just the villa's battered bathroom but the pool's 'freezing' 24-degree waters.
Despite being reassured by the owner that the pool reached 30-32 degrees during the day, she alleges it remained six degrees lower than expected for their whole stay. The animal-breeder contacted the owner who agreed to get someone over to fix the pool, but claims no one arrived until the third day of the holiday.