A mum told how she was forced to spend £170 on electricity in 12 days when her family were left with no hot water.
Sarah Wedge, 43, had to boil the kettle to get hot water and wash her children aged 16, 13, nine and four, racking up more in electricity costs in the ongoing crisis.
Residents were advised to shower at their family and friend's houses or use leisure facilities and be reimbursed by their local authority when the issue arose, Sarah said.
