A mum says a plane passenger refused to move for her crying son after a mix-up with the seats on a flight. Six-year-old Ryan Bandli was left in tears and anxious throughout the flight after not being able to sit in the window seat that his parents had booked, his mum Adi claimed.
Adi had paid to reserve a seat for her son by the window, which she said helps keep him calm. But when they boarded the flight from Budapest to Manchester, on their way home to Stoke-on-Trent, they found a woman sitting there and she refused to move as she had the same seat reservation.
Adi said her "very reactive" son struggles in stressful situations and was left very upset after flight attendants "begged them" to give the seat up and put Ryan in an aisle seat instead. The airline Buzz - a subsidiary of Ryanair - has since blamed the "misunderstanding" on an computer glitch and claimed Ryan couldn't be moved to another window seat because the flight was fully booked.
