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Chronicle Live
Chronicle Live
National
Catherine Furze

Mum's warning after Durham Premier Inn booking 'shambles' ahead of daughter's graduation

An angry mum travelling North for her daughter's graduation has warned other parents to check they might be in for a nasty surprise if they have booked into Premier Inn's newest Durham hotel.

Sam Jones, from Staffordshire, is heading to the city with her husband Rob to celebrate with their daughter Megan as she graduates in geography from Durham University. But Sam says if it wasn't for a chance comment made by her daughter's roommate, she and Rob may have been scrambling for suitable accommodation at the last minute, despite booking a room in Premier Inn's Milburngate hotel at the end of 2022.

The couple made the two-night booking for July 3 and 4 on December 28, knowing the city would be packed as families travelled from all around the UK to watch the prestigious university's latest graduation ceremonies. They filed the confirmation and looked forward to celebrating Megan's big day without the stress of finding for a hotel room when everything started to fill up as the date approached.

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