A mum has issued a warning to families heading abroad this summer after a rule change meant she couldn't board a Ryanair flight with her passport - despite it still being in-date. Meg Gordon claims she and her family were marched out of Cornwall Airport Newquay "like criminals" during the incident and has complained that airport staff showed no compassion.
Meg, her husband Andy and their 16-year-old twins Jasmine and Dylan arrived at the airport on Saturday night (July 23) to catch a Ryanair flight to Portugal, where they were going to stay with Meg's brother for their first family holiday since the Covid pandemic. She told CornwallLive : "We checked the bags in, had the passports checked and scanned - no problem, went through security and sat in the departure lounge and watched it fill up with other eager, excited passengers.
"Brilliant, the time had come to board the plane. Andy, Jas and Dylan were in front of me, but when a member of the ground staff checked my passport she told me it’s out of date. I replied, ‘sorry I think you are mistaken it’s valid until April 2023’. ‘No it’s not’ - the ten years run from the issue date, in my case July 8, 2012.
