A mum-of-two has vowed never to holiday with TUI again after her holiday was cut 16 hours short when her flight had to make an emergency return to the UK.
Stacey Young, 37, claims the holiday giant refused to issue a refund, despite arriving at the £2,000 all-inclusive resort in Gran Canaria with her partner and two children later than planned.
The family arrived almost 17 hours late after their flight had to return back to Newcastle on May 4, and blames a 'catalogue of errors' for the delay.