A mum-of-four who was promised a "blue light response" because she was struggling for breath died of a heart attack after waiting 11 hours for an ambulance. Hannah Houghton, 36, suffered from cystic fibrosis and was struggling to breathe shortly before her fiancé James Jackman called for an ambulance.
He dialled 999 at 7.20pm on December 18 but first responders only made it to the couple’s home at 6.15am the next morning. Hannah was rushed to the Queen Elizabeth Hospital in Birmingham - which is just three miles from her home - where she was treated for dangerously low blood pressure.
She was transferred to intensive care but suffered a fatal cardiac arrest and died in the early hours of December 22. Her grief-stricken fiancé James, 38, says his partner may have been saved if she had been taken to hospital earlier.