A family were forced to spend days unable to shower or eat properly after an error saw their Personal Independent Payment wrongly recalled.
Sarah Brown, her partner Stephen and five children expected the PIP payment to be directly paid into Sarah's bank account on June 1. But the family were later told by the Department for Work and Pensions there had been a mix-up with the payment and it had been recalled.
This left the family without any money over the four day bank holiday as the DWP told Sarah it would take five working days to fix the issue. Sarah, 33, said: "I'm on Personal Independence Payments and I get paid four weekly and the payment was due on the third.