A mum has claimed Boots sent her teenage daughter the wrong item in her online order - and the mix-up proved humiliating for both.
Rather than sending the Disney-themed toiletries, including a Lilo & Stitch-themed face mask, what arrived was a 'dirty weekend away kit' which included some rather intimate items.
Holly Anderson-Ross says 15-year-old Shannon was excited to try her new items, but the duo were left astounded when they opened the box to discover Durex 'Play' lube gel, Femfresh daily wash and wipes and a packet of 20 Wind-eze gel capsules.